Job Opportunities in Malaysia
September 20, 2024
IGB
Johor Bahru
CUSTOMER SERVICE OFFICER
(Location: Mid Valley Southkey North Tower, Johor Bahru)
Job Responsibilities
Job Requirements
Job Responsibilities
- Greeting tenants and visitors at the reception, register visitors using VMS system, attend to enquiries.
- To service customers with courtesy and as necessary; guide them to their intended locations.
- To attend to customer (both shoppers & tenants) complaints and refer to Supervisor / Executive on duty in necessary.
- To provide comfort and care to children who are lost and attend to them until their parents or guardian claim them.
- To be on board shopper shuttle as tour consultant as scheduled.
- To act as personalized shopping guide as required or a s instructed by Superiors.
- To distribute internal circulars to tenants as required.
- To assist the Supervisors as necessary to check all tenants' opening & closing times daily.
- To maintain cleanliness and tidiness of all counters and equipment e.g. baby joggers, wheel chairs and power shoppers, including display of brochures at every service counter.
- To provide gift-wrapping service to customer.
Job Requirements
- Preferably with at least 2 - 3 years working experience in retail, hotel front line, shopping mall servicing customers/ guests service industry.
- Good command in Malay and English (oral and written), Mandarin and other dialect will be an added advantage.
- Conversant in other local dialects preferred and would be added advantage.
- Computer literate (Microsoft office).
- Good interpersonal and communication skills.
- Warn personality and pleasant looking.
- Able to work shifts, weekends and Public Holidays.
An attractive remuneration package that commensurates with qualification and experience will be offered to the successful candidate. If you have what it takes to be part of our dynamic team, please e-mail or write in a detailed resume, stating current and expected salary, a recent passport-sized photograph (n.r) and contact number to:
Group Human Capital DivisionIGB BERHAD
Level 32, The Gardens South Tower, Mid Valley City
Lingkaran Syed Putra,
59200 Kuala Lumpur.
E-mail : recruit@igbbhd.com
Please indicate position applied for on the top left-hand corner of the envelope. We thank all applicants in advance BUT only shortlisted candidate will be notified.
We regret to inform you that this job opportunity is no longer available
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