Job Opportunities in Malaysia
September 14, 2024
Agensi Pekerjaan Language Talent Solutions Sdn. Bhd.
Kuala Lumpur
FULL TIME
Customer Service Executive in Banking Industry (English Speaker)
Location : Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT
Salary package: RM3000-3800 (depend on highest education certificate and years of working experience)
Working time: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day
*Hybrid mode possibility based on performance
Job Description:
Job Type: Full-time
Pay: RM3,000.00 - RM3,800.00 per month
Benefits:
Salary package: RM3000-3800 (depend on highest education certificate and years of working experience)
Working time: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day
*Hybrid mode possibility based on performance
Job Description:
- Develop excellent product knowledge to enhance customer's experience and support.
- Provide customer's guidance in order to address the concerns raised, both on the deliveries and other issues.
- Handle complaints, provide appropriate solutions and alternatives within the allocated time.
- Adhere to the quality process set to ensure that we are providing accurate and timely service to the customer's.
- Proficient in speaking in English
- Fresh graduates with Diploma and Degree are encouraged to apply as training will be provided for 1 month
- Able to work on a rotational shift
- 5 working days per week with 2 consecutive rest day off – Rest day can be on weekend or weekdays
- Comfortable to speak and assists both, local and international customers
- Fix contact centre allowance: RM200/month
- Late night shift allowance: RM300 to RM450/month
Job Type: Full-time
Pay: RM3,000.00 - RM3,800.00 per month
Benefits:
- Dental insurance
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Rotational shift
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- How well can you speak English in a scale of 1-10?
- STM/STPM (Preferred)
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