Agensi Pekerjaan Language Talent Solutions Sdn. Bhd.
Kuala Lumpur
FULL TIME
Customer Service Executive in Banking Industry (English Speaker)
Location : Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT Salary package: RM3000-3800 (depend on highest education certificate and years of working experience) Working time: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day *Hybrid mode possibility based on performance Job Description:
Develop excellent product knowledge to enhance customer's experience and support.
Provide customer's guidance in order to address the concerns raised, both on the deliveries and other issues.
Handle complaints, provide appropriate solutions and alternatives within the allocated time.
Adhere to the quality process set to ensure that we are providing accurate and timely service to the customer's.
Job Requirements:
Proficient in speaking in English
Fresh graduates with Diploma and Degree are encouraged to apply as training will be provided for 1 month
Able to work on a rotational shift
5 working days per week with 2 consecutive rest day off – Rest day can be on weekend or weekdays
Comfortable to speak and assists both, local and international customers
Allowances:
Fix contact centre allowance: RM200/month
Late night shift allowance: RM300 to RM450/month
Interested to work in banking industry? Hurry up & apply! Job Type: Full-time Pay: RM3,000.00 - RM3,800.00 per month Benefits:
Dental insurance
Gym membership
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Vision insurance
Schedule:
Rotational shift
Ability to commute/relocate:
Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
How well can you speak English in a scale of 1-10?