Job Opportunities in Malaysia
September 20, 2024
AKEDAMI MEMANDU PERMAS JAYA SDN BHD
Johor Bahru
INTERN & FULL TIME & OTHER
Customer Service
Job Overview:
Join our team at AKADEMI MEMANDU PERMAS JAYA as a Customer Service representative! We are seeking individuals who are passionate about providing excellent service to our clients.
Responsibilities:
Job Types: Full-time, Permanent, Internship
Contract length: 3 months
Pay: RM1,500.00 - RM2,200.00 per month
Benefits:
Join our team at AKADEMI MEMANDU PERMAS JAYA as a Customer Service representative! We are seeking individuals who are passionate about providing excellent service to our clients.
Responsibilities:
- Assist customers with inquiries and concerns
- Handle incoming calls and emails professionally
- Provide accurate information about our services
- Resolve customer complaints in a timely manner
- Maintain customer records and update database
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures
- Manage customer appointments and schedules
- Contribute to improving customer service processes
- Adhere to service standards and KPIs
- Excellent communication skills
- Problem-solving abilities
- Time management skills
- Ability to work in a fast-paced environment
- Friendly and customer-oriented attitude
- 1 year of experience or fresh graduate
- Certificates / Vocational / Diploma or Secondary School education
- Ability to work well in a team
- Proficiency in Microsoft Office applications
- Fluent in English and Malay languages
- EPF/Socso contributions
- Free parking
- Health insurance coverage
- Yearly bonus
- Overtime pay
- Opportunities for career growth
- Training and development programs
- Friendly and supportive work environment
- Employee discounts on company services
- Flexible work schedule
Job Types: Full-time, Permanent, Internship
Contract length: 3 months
Pay: RM1,500.00 - RM2,200.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Day shift
- Fixed shift
- Rotational shift
- Weekend jobs
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
- STM/STPM (Required)
- Customer Care Specialist: 1 year (Required)
- Mandarin (Required)
- Bahasa (Required)
We regret to inform you that this job opportunity is no longer available
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