Job Opportunities in Malaysia

Position: Café Crew Member
Location: Encore Melaka Impression City, No. 3, Jalan KSB – Impression 8, Kota Syahbandar, 75200 Melaka, Malaysia
Reports to: Café Manager
Start working: 7th November 2024
Job Summary:
We are looking for friendly, hardworking, and customer-oriented Café Crew Members to join our team. The ideal candidates will have a passion for providing excellent customer service, preparing food and beverages, and maintaining a clean and welcoming environment. Café Crew Members will work collaboratively to ensure a positive experience for every customer.
Key Responsibilities:
1. Customer Service:
- Greet customers warmly and take their orders accurately.
- Provide information about menu items, specials, and promotions.
- Handle customer inquiries, complaints, and feedback courteously.
- Ensure prompt service and deliver orders to customers efficiently.
2. Food and Beverage Preparation:
- Prepare and serve coffee, tea, and other beverages according to standard recipes.
- Assemble and serve food items, including sandwiches, pastries, and salads.
- Maintain quality control for all food and beverages served.
- Follow proper food handling and sanitation procedures.
3. Cash Handling:
- Operate the point-of-sale (POS) system to process transactions quickly and accurately.
- Handle cash, credit, and debit card payments, and provide correct change.
- Balance the cash register at the end of shifts and report any discrepancies.
4. Cleaning and Maintenance:
- Keep the café clean and organized, including tables, counters, and restrooms.
- Wash and sanitize dishes, utensils, and equipment.
- Restock supplies and ensure all areas are adequately stocked throughout the shift.
- Assist with opening and closing duties as needed.
5. Team Collaboration:
- Work effectively with other crew members and the café manager to ensure smooth operations.
- Participate in team meetings and training sessions.
- Support new team members by providing guidance and assistance.
Qualifications:
- Previous experience in a café, restaurant, or customer service role is preferred but not required.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling cash transactions.
- A positive attitude and a team-oriented mindset.
- Knowledge of food safety and sanitation practices is a plus.
Education and Experience:
- High school diploma or equivalent preferred.
- On-the-job training will be provided for candidates with no prior experience.
Working Conditions:
- Ability to work flexible hours, including mornings, evenings, weekends, and holidays.
- Ability to stand for extended periods and perform repetitive tasks.
- Ability to lift moderate weights and handle hot or cold food and beverages.
Compensation:
- Competitive hourly wage based on experience.
- Benefits may include incentive package per month, meal allowances, and opportunities for advancement.
To Apply:
Please submit your application and resume to [corusf@gmail.com].
Job Types: Full-time, Permanent
Pay: RM1,800.00 per month
Benefits:

• Meal allowance
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay