Job Opportunities in Ireland

We are very excited to be growing our Telesales team based in Killarney, Co Kerry.
As an Inbound/Outbound Sales Advisor you will be working on behalf of Vodafone/Kerry Phone Centres making outbound calls to existing customers and handling Inbound Calls.
Promoting Vodafone Fixed line Broadband and Mobile Services you will deal with everything from new Sales to After care customer service queries.
Role details:

• Making Outbound Calls to advise customers of our products and services across our portfolio of Mobile, Broadband & Tv Services.
• Handling Inbound Calls from our customers, finding Solutions for their needs.
• Routing calls from our retail stores and suppliers to correct departments.
• Completing Sales requests and other associated Administration duties as required.
• Deliver a first class experience to all our customers.
• Achieve daily sales targets on KPI's
• Be guided by the Vodafone values of Speed, Simplicity, Trust and Customer focus.
• Be an ambassador for the Vodafone brand.

About You:

• Experience with proven success in Sales and Customer service.
• Experience in MS Office and Telephone systems.
• Previous experience in a call centre role and advantage.
• Excellent Administration skills and ability to multi task and prioritise responsibilities.
• A natural enthusiasm with people.
• Active Listening skills.
• A passion for technology and customer service.

We Offer:

• Competitive Salary.
• Performance related bonus.
• Attractive staff discounts & incentives.
• Full Training.
• A Friendly, team focused and positive working environment.
• Modern office facility.
• Employee Assistance Programme.

Job Types: Full-time, Fixed term
Pay: From €13.00 per hour
Expected hours: 37.5 per week
Additional pay:

• Performance bonus

Benefits:

• Employee discount
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• Leaving Certificate (preferred)

Experience:

• Telesales: 1 year (preferred)

Work Location: In person
Application deadline: 30/09/2024