Seller Operations Representative – Late shift - Ireland Jobs Opening

September 10, 2024

StubHub

Limerick

FULL TIME

Seller Operations Representative – Late shift

About viagogo

viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and Stub Hub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually - from sports to music, comedy to dance, festivals to theater - viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

Viagogo/Stubhub – the world’s largest source of live event tickets – is looking to hire ambitious and talented people to join our Seller Operations Team. This is an exciting opportunity to join a fast-paced innovative environment with career growth and travel opportunities.

We are a global business with local language websites and customers in over 150 countries. You will be joining an innovative e-commerce company that thrives on employee development.

About the opportunity

The Seller Operations Team works with our global customers to ensure ticket fulfillment and to provide top-level support to our global network of customers.

We are interested in someone who thrives as part of a team in problem-solving and a fast-paced environment. You will learn the important aspects of the day-to-day work within our Seller Operations Team, and its supporting departments.

This is a late shift role:1pm - 10pm.

As a Seller Operations Representative, you will be able to:

Meet expected KPI’s
Make analytical, policy and process-based decisions
Challenge processes, bringing ideas for continuous improvement
Provide a strong quality focused customer experience - giving quick, accurate, and friendly service, both internally and externally
Take ownership and responsibility to get tasks completed on time
Work on multiple tools, tasks, and ad hoc requests, as operationally required to meet our team KPI’s
Flexibility to adapt to new tasks and processes as we continue to optimize our team and reduce breakage
Build lasting relationships with customers, and other teams

We would like to see someone who has:

Attention to Detail - Ability to look at the bigger picture, identifying patterns and flaws
Communication Skills - Outstanding written and oral communication skills
Ownership - Hungry to take on responsibility, excelling at following up, providing updates proactively, and proposing process improvements whenever applicable
Problem Solving -Understanding scenarios, making decisions, and suggesting appropriate answers/solutions
Quick Learner – Learning and adapting to new technologies and tools
Relationship Building - Using interpersonal skills to network in an effective way, educating customers regarding our tools and procedures, and building lasting customer and colleague relationships
Time Management - Organized and reliable, prioritizing, working well under pressure to meet deadlines
Teamwork - Adaptable, flexible, approachable, and collaborative towards team goals and interests
Positive Attitude - A sense of humour and positive “make-it-work” attitude
Policy-Driven - Impartial and objective with a policy-oriented mindset
Results Driven - Strong work ethic with a "can-do" attitude
Fluency in English (any additional language greatly welcomed!)

Experience and working hours:

This is an entry-level position, and we are not looking for a specific background, but the right attitude!

Hybrid schedule (3 days in the office and 2 days working remotely)

All the training for the role will be provided – paid training
A computer and other equipment will be provided (be sure to have a quiet and dedicated working space when working on your remote days, with sufficient internet access to support)
You will be working an 8-hour shift

Late shift 1-10pm

Must be flexible with working hours and weekends
MUST BE Within driving distance to the office
Must be available and willing to work a hybrid schedule

What we offer

At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:

Competitive starting salary
Health package
Continuous training & support
Career progression
Employee Engagement initiatives
Casual dress code
Free parking

Operations Manager

Carlow

FULL TIME

View Details

Job Opportunities in Ireland

StubHub

Seller Operations Representative – Late shift

Latest Job Opportunities

State Street Corporation

Middle Office - Associate

Brown Thomas Arnotts

Forever New, Sales Consultant, Part Time

BoyleSports

Retail Team Member - Longoford

Northern Trust Corp.

Cyber Security Threat Management Analyst

Shiseido

NARS Makeup Artist - Brown Thomas, Limerick (30 Hours)

Similar Jobs

Cloudera

Sales Operations Analyst

Baker Hughes

Global Materials & Planning Operations Leader

Apple

RO (Reseller Operations) Delivery Specialist

PGIM

Investment Operations Associate | PGIM Private Capital

PGIM

Senior Associate Fixed Income Operations | PGIM Ireland

Ray Whelan Ltd

Operations Manager

Jobs Around Me

Quick Links

Contact Us