Job Opportunities in Ireland

Job Titile: Quality & Compliance Officer


Location: SOS Kilkenny Administration & Training Centre, Kells Road, Kilkenny


Reporting To: Support Services Manager


Contract/Hours: Permanent Part-time / 21 hours per week (3 days)


Benefits:

• 24 Days Annual Leave
• Sick Pay Scheme
• Company Pension Scheme
• Employee Discounts
• Employee Assistance Programme
• Maternity Leave
• Study Assistance Scheme
• Bike to work Scheme
• Wellness Program
• Savings Scheme
• Continual Professional Development opportunities

Role:

• Work within a role which maintains people we support focus on the delivery of services.
• Understand the key tools, techniques, objectives and vision and guidance to ensure compliance with regulatory bodies, in line with legislative requirements and the organisation's policies and procedures.
• Design and develop templates, databases, forms etc. as required, and the creation of statistics, charts, and analysing of information to support the work of quality.
• Work to meet objectives, organisational goals and complete assigned tasks with identified timeframes to a high standard.
• Complete audit activity and oversee the external quality and related reports to include progress with implementation of actions within timeframes and verification of action and close out.
• Support the drive of a continuous programme of quality improvement within the organisation, in line with regulatory, legislative and practice requirements.
• Facilitate training to ensure quality brief is being adhered to.
• Promote and participate in the implementation of change.
• Schedule audits, coordinate action plans and following through to completion:
• Provider Audits
• Person we support File Audits
• Incident Audit of houses
• Complaint Audit of houses
• Person we support and Family Satisfaction Survey
• Person we support Satisfaction Survey
• HIQA Audits
• Safeguarding
• Audit of HIQA Inspection reports to identify trends etc.
• Audits are carried on risk management, safeguarding etc.
• Medication Audits
• Property Health & Safety / Maintenance Audit of houses
• Fire log Audits
• Hazard Identification Audits
• Any other audits as they arise

HIQA Duties:

• Registration of Designated Centres
• Ensure all designated centres are supplied with the relevant folders & documentation in line with regulations and monitor changes
• Registration of Persons in Charge and Persons involved in the management of the designated centres and coordinate changes when they occur
• Management & oversight of the HIQA Portal
• Registration of the Board of Directors

Policy Management:

• Work in conjunction with the line Manager to ensure that all relevant compliance policies and procedures are in place
• Ensuring policies are reviewed within timeframes
• Update and amend service provision policies when organisational procedures or legislation requires
• Develop and update policies in an accessible format for the people we support

New Directions
Work with Day Service managers to roll out and ensure compliance with new Directions regulations and any other regulatory Authority.


Qualifications
Essential:

• Relevant third level qualification or working towards
• High proficiency in the use of MS Office suite

Experience

• Minimum three years' experience working in the disability sector
• Experience of working within and implementing change programmes
• Working collaboratively with multiple areas and teams
• Knowledge and understanding of the Health Act, 2007 Regulations and any standards or government publications on the provision of services for day and residential services in the Disability sector
• Knowledge of quality management systems and procedures
• Hold a core belief and passion for the sustainable delivery of high quality people we support focused services
• Fosters positive and effective working relationships
• Demonstrates ability to plan, organise and prioritise
• Ability to source and interpret both theoretical and technical information
• Excellent ability to analyse and interpret research data
• Ability to study statistics and information and determine their meaning
• Strong research skills and the ability to think strategically
• Excellent communications skills, including strong report writing skills
• Excellent communication and interpersonal skills
• Ability to manage change
• Flexibility and ability to adapt to change
• Delegation and Priority Skills

Other requirements:


Flexibility:
You are expected to have a high level of flexibility and a willingness and ability to develop new approaches to your work. Duties and responsibilities of any post are likely to change with the ongoing needs and developments of the Services. You will therefore be required to carry out any such other duties appropriate to your employment as may be assigned from time to time.


Confidentiality:
In the course of your employment you may have access to, or hear information concerning the medical or personal affairs of each person who uses the services and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning individuals supported by the Services, staff, or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.


SOS Kilkenny clg are an equal oportunities employer