Introduction
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Your Role and Responsibilities
The Cloud Pak for AIOps is one of the fastest-growing and most powerful AIOps platforms in the IT Operations Management market. Our team is looking for a Product Manager to drive the Market analysis and Product strategy of products in our product portfolio. This position will work with Design and Development to create and deploy competitive offerings. This position will also work with Sales to win competitive opportunities. This position will also work with Marketing to position the product in market and drive pipeline/growth, as well as work with all key Geos to drive business and market understanding. This position will also have interactions with multiple cross-functional teams and be required to have strong communication and organizational skills.
As a Product Manager, you will:
- Utilize Continuous Discovery Habits and Design Thinking to solve customer problems in innovative ways.
- Engage customers to capture feedback, develop insights, evangelize, and educate
- Identify discrete segments within our customer base. Define user value proposition and experience roadmaps.
- Collaborate and communicate with other Product Managers in planning processes and coordinate product execution.
- Work collaboratively with Engineering and Design to create and iterate on multiple differentiated product and customer experiences.
- Maintain an end-to-end business plan for products in market (including pricing); set detailed direction and priorities across disciplines and monitor follow-through.
- Manage products in market and propose ideas to respond to market feedback / changes.
- Conduct, perform and analyze market research to identify new opportunities including competitive research, analyst reports making strategic recommendations for future product direction.
- Determine pricing, marketing communication strategy, identify routes to market, and be responsible for enabling the channels working with Go-To-Market teams.
- Works across all stages of product lifecycle from product definition, planning, release, modifications, maintenance, and market response.
Successful candidates will possess a unique blend of business and technical savvy, a big-picture vision, and a user-centric viewpoint.
Required Technical and Professional Expertise
Required technical and professional Expertise
- 3+ years of experience in product management
- Demonstrated experience in defining and driving processes at scale across large organizations.
- Organizational and collaboration skills with a demonstrated history of successfully defining and driving initiatives that span multiple organizational boundaries.
- Excellent writing and presentation skills.
- Demonstrated experience in presenting and reporting to leadership teams.
- Demonstrated ability in successfully delivering initiatives with varying levels of ambiguity.
- Demonstrated experience in the entire software development lifecycle. Understanding of application development is a plus.
- Strong problem-solving and analytical skills, combined with a strategic orientation.
Preferred Technical and Professional Expertise
Operations Management Industry Knowledge: In-depth understanding of the Operations Management / AIOps industry, including key trends, market dynamics, and the competitive landscape to effectively position the product for success.
About Business Unit IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
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