Job Opportunities in Ireland


August 28, 2024

Teagasc

Carlow

FULL TIME


ICT Application Analyst

Location: Head Office, Teagasc, Oak Park, Carlow, R93 XE12

Administration

Salary: Admin Grade 4 with a Salary Scale of €51,137 to €71,227

Closing Date: 17/09/2024 12:00 PM

Permanent Full Time



Job Description

Duration:
Permanent . A panel may be formed from which future similar vacancies may be filled; such a panel will remain active for a maximum period of 12 months.
Background:

Teagasc – the Agriculture and Food Development Authority – is a semi-state organisation and the national body providing integrated research, advisory and training services to the agriculture and food industry and rural communities. It was established in September 1988 under the Agriculture (Research, Training and Advice) Act, 1988.

The ICT Department plays a pivotal role in supporting Teagasc to achieve its mission of providing leadership and support to Irish farmers and food companies in achieving a sustainable food system. The department provides services to over 1,000 employees across 50 locations in addition to students and contractors throughout Ireland. The ICT Department contains six units – Applications Team, Technical Services, Service Delivery, Development, Research/Innovation and Security/Continuity.

The Applications Team is responsible for supporting existing business systems, collaborating and supporting Teagasc business units through activities such as business analysis, process improvement initiatives, procurement, vendor management, and project managing systems implementation. The Teagasc ICT Applications suite consists of over 35 business systems with a mixture of bespoke, package and Saa S applications Teagasc engages external vendors to supply many of its ICT services, including application development.

Teagasc are now looking to appoint a number of Applications Analysts to join our Applications Team. This position provides an exciting opportunity to join the ICT Department as Teagasc embarks on a new Digitalisation Transformation Strategy aimed at delivering transformative change in a number of areas across the organisation, and involving increasing use of cloud technologies. Further information on can be found in the Teagasc Statement of Strategy 2021-2024.



Basic Function:

The successful applicant will be responsible for the identification and analysis of business requirements and the design, acquisition, integration, delivery, enhancement and support of ICT application solutions, including project management. The successful applicant will work in close co-operation with other business units in order to fully understand their operations and how ICT can support them.


Note:

This position requires occasional attendance outside normal working hours and some travel between Teagasc offices.

Benefits Package:
  • Starting salary of €51,137 with annual incremental progression up the scale to a max of €71,227
  • Defined benefit pension scheme
  • Agile working programme including home working up to two days per week
  • Staff development and further education support
  • Flexible working/unpaid leave schemes
  • Paid sick leave scheme
  • Death in service benefit
  • At our headquarters in Oak Park, Carlow, we have an excellent subsidised staff restaurant and free parking.
Diversity & Inclusion:
At all levels in Teagasc, we believe in growing and keeping alive an open, diverse and inclusive workplace which is respectful to all and nurtures different perspectives, for the benefit of all in the organisation. We are committed to the principles of 'Equal Opportunities, No Barriers, Active Inclusion'. We actively welcome applications from people from diverse backgrounds.
Interviews: It is intended to hold interviews for this post on 4th of October 2024
Job Objectives
Main Duties and Responsibilities:
  • Work with the business units within Teagasc to understand and improve their performance through the use of Process Improvement and Information and Communication Technologies
  • Identify user requirements for Application Solutions
  • Analyse the requirements and Design an optimal solution
  • Select an external service provider using public sector procurement approaches, to either build a bespoke solution or to provide a package and configuration services. The external service provider will also be expected to implement the solution.
  • Ensure that chosen solutions are properly integrated with other Teagasc systems and platforms
  • Oversee and manage user acceptance testing of solutions.
  • Project manage the solution implementation throughout Teagasc. Project management includes communications, planning, budgeting, procurement and vendor management.
  • Manage the quality, standards and work approach of project and support activities to ensure they follow Teagasc standards and industry best practice.
  • Manage the on-going support and enhancement of a number of application systems, including vendor management.
  • Actively participate in the annual business planning, risk management and PMDS processes
  • Maintain responsibility for own performance and development through active participation in PMDS and ensure continuous self-development in matters relating to this post.
  • Assist Teagasc in meeting the commitments of the Quality Customer Service Charter and Action Plan.
  • Fully co-operate with the provisions made for ensuring the health, safety and welfare of oneself, fellow staff and non-Teagasc staff and co-operate with management in enabling Teagasc to comply with legal obligations, including full compliance with the responsibilities outlined in the Safety Statement.
  • Such other duties as may be assigned from time to time.
  • This Job Specification is intended as a guide to the general range of duties and responsibilities and is intended to be neither definitive nor restrictive. It will be reviewed from time to time with the post-holder.
Skills Requirement
Person Specification


ESSENTIAL

DESIRABLE


Qualifications

  • A level 8 degree, as recognised on the National Framework of Qualifications or equivalent, in Computer Science, Information Technology or other relevant degree.
  • PRINCE2 certification
  • Business Analysis certification


Knowledge / Skills

  • Two years’ experience in Business Systems Implementation with a proven track record of management from project initiation through to implementation and support of the system
  • Experience in one of the following areas:
      • Business Analysis
      • Applications Development
      • IT Project Management
      • Applications Testing
    • Excellent communication and interpersonal skills

  • Experience of working SQL Server and/or Oracle databases
  • Experience of working with reporting tools
  • Experience of implementing web applications in a Windows server environment
  • Experience of working with Microsoft Share Point
  • Procurement and Vendor Management Skills / Public sector procurement experience
  • Experience of working in an agile development environment
  • Experience of working with Microsoft 365/Microsoft Dynamics
  • Experience of working with enterprise systems e.g. CRM/Finance


Behavioural competencies

  • Ability to persuade and influence others to appropriate course of action
  • Ability to lead project team members
  • Self-disciplined, organised and methodical
  • A systematic, considered approach to planning and monitoring
  • Ability to set clear standards and take a quality customer service approach to work
  • Flexible with an ability to adapt to changing requirements/priorities
  • A proactive, solutions-focused approach to work
  • Strong operational decision making capacity
  • A commitment to on-going personal and professional development


Essential Requirement

  • Candidates must satisfy and continue to satisfy during employment with Teagasc for this role, the legal requirements to drive unaccompanied on Irish public roads.

Note: The ‘essential’ qualifications, knowledge, skills and behavioural competencies outlined above are ‘must-have’ which will be used in the selection process.
Note: Alternative location(s) may be considered solely at the discretion of Teagasc management

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