Job Opportunities in Ireland
September 16, 2024
Spencer Recruitment
Dublin
FULL TIME & OTHER
E-Commerce Executive
Overview:
Our client pride themselves on being a renowned family run business, with fourth and fifth generation family members currently working in the business.. Having been passed down through successive generations, each have made their own amendments and adjustments to suit the needs of present customers.
Our client is a business which combines the talents of vibrant staff with the tradition of quality and service of days gone past. They pride themselves on maintaining a wide diversity of luxury goods, catering for all budgets and tastes, with designs of the highest quality from leading manufacturers around the world. They are home to a wide range of departments which boast handpicked first-class staff, with quality customer service skills and expert knowledge in their sector. All new team members are trained to the highest standard.
Responsibilities:
Our client is currently looking for an experienced e-Commerce Executive to join the team.
E-Commerce Executives ensure accuracy in products data entry, respond to incoming customer queries and process orders including returns.
As e-Commerce Executive you will:
Benefits:
Our client pride themselves on being a renowned family run business, with fourth and fifth generation family members currently working in the business.. Having been passed down through successive generations, each have made their own amendments and adjustments to suit the needs of present customers.
Our client is a business which combines the talents of vibrant staff with the tradition of quality and service of days gone past. They pride themselves on maintaining a wide diversity of luxury goods, catering for all budgets and tastes, with designs of the highest quality from leading manufacturers around the world. They are home to a wide range of departments which boast handpicked first-class staff, with quality customer service skills and expert knowledge in their sector. All new team members are trained to the highest standard.
Responsibilities:
Our client is currently looking for an experienced e-Commerce Executive to join the team.
E-Commerce Executives ensure accuracy in products data entry, respond to incoming customer queries and process orders including returns.
As e-Commerce Executive you will:
- Upload products to the website, which includes writing a product description and uploading images
- Merchandise the site, create banners and new webpages
- Process and fulfil online orders in a timely manner
- Liaise with brands on their latest launches and campaigns for website updates and content creation
- Process online returns, refunds, check stock levels and conduct daily stock control reports
- Assist customers with daily queries and provide excellent customer support by email, webchat and phone
- Excellent customer service skills (1- 2 years in a retail or customer facing role are required)
- Previous experience using any e-Commerce platform processing orders and uploading products
- Excellent organisational skills to juggle several tasks at once across different platforms
- Creative person with strong English language
- Attention to detail
- Excellent use of Microsoft Office
- Excellent desktop/laptop computer (PC) skills
- Ability to work in an office as part of a team
- Team player, willing to contribute to a growing team
- Ability to work under pressure during busy periods
- Previous experience creating emails and blogs
- Previous experience creating banners
- Previous experience with Adobe/ Magento e Commerce platform
- Google Analytics
- Bike to work scheme
- Company pension
- Employee discount
- Sick pay
- Store discount
- Family Leave
- Subsidised gym membership
Benefits:
- Bike to work scheme
- Company pension
- Employee discount
- Gym membership
- Sick pay
- Store discount
- Monday to Friday
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