Job Opportunities in Ireland
September 16, 2024
Intro matchmaking
Dublin
FULL TIME & OTHER
Customer Service Representative
The suitable candidate will be responsible for supporting the matchmaking team to deliver a top quality service to our customers. The role will involve date-setting, customer satisfaction calls, taking feedback from customers and updating the customer files. The role will also involve joining the emergency phone rota to ensure matches happen as planned, general administration duties and social media post contributions. There may also be some incoming call handling, data entry and conducting profile interviews. We are looking for the next long-term member of our matchmaking team to help ensure our customers receive the very best service possible and enjoy their experience with Intro. Ours is a small team of dedicated matchmakers who value the opportunity to help form relationships and successful outcomes. The role requires proficiency in the following: - Smart phone technology (familiarity with how to use an i Phone) - Computer literate: Internet, email and general Microsoft office use. The successful candidate must have excellent interpersonal and organisational skills. The role is fast paced and involves keeping detailed records therefore the right candidate must easily deal with pressure and be very efficient. Proficiency in social media/marketing experience and any sales/customer service experience are a benefit.
Job Types: Full-time, Permanent
Pay: €25,000.00-€27,400.00 per year
Additional pay:
Application deadline: 23/09/2024
Expected start date: 24/09/2024
Job Types: Full-time, Permanent
Pay: €25,000.00-€27,400.00 per year
Additional pay:
- Performance bonus
- Monday to Friday
- Southside, Dublin D02: reliably commute or plan to relocate before starting work (required)
- Please email us at info@intro.ie with a few lines on why you would like to work at Intro Matchmaking. Include 'Why I want to work at Intro' in the subject line.
- Leaving Certificate (preferred)
- customer service: 1 year (preferred)
- call centre: 1 year (preferred)
- English (required)
Application deadline: 23/09/2024
Expected start date: 24/09/2024
We regret to inform you that this job opportunity is no longer available
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