Job Opportunities in Ireland
September 17, 2024
Sedgwick
Dublin
FULL TIME & OTHER
Customer Service
Join Sedgwick - Impact the World with Us
Full Time Permanent Role | Onsite/Hybrid Options Available | Sandymount Location | Career Progression
Passion and purpose unite at Sedgwick to create a positive global impact. If you are driven by change, embrace challenges, and truly care about making a difference, you're meant to be here. Join us and shape Sedgwick into an exceptional workplace.
Recognitions:
As a Customer Care Advisor, you'll lead our commitment to excellence by engaging with policyholders and accurately recording claim details.
Your Responsibilities:
If your application progresses to the next round, you can expect an email for an initial conversation.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Join us at Sedgwick and become a pivotal part of our mission to create positive change. Your dedication will amplify our impact and ensure our continued success. Apply now to embark on this rewarding journey.
To find out more about how Sedgwick uses employee and applicant data for business purposes, see our Global Privacy Policy here (https://www.sedgwick.com/global-privacy-policy)
Job Types: Full-time, Permanent
Pay: €23,500.00-€26,100.00 per year
Additional pay:
Full Time Permanent Role | Onsite/Hybrid Options Available | Sandymount Location | Career Progression
Passion and purpose unite at Sedgwick to create a positive global impact. If you are driven by change, embrace challenges, and truly care about making a difference, you're meant to be here. Join us and shape Sedgwick into an exceptional workplace.
Recognitions:
- Great Place to Work®
- Most Loved Workplace®
- Forbes Best-in-State Employer
As a Customer Care Advisor, you'll lead our commitment to excellence by engaging with policyholders and accurately recording claim details.
Your Responsibilities:
- Build relationships with insured individuals and clients
- Communicate with customers and other stakeholders to ensure comprehensive understanding
- Resolve complaints with empathy and proficiency
- Maintain detailed records of actions and conversations
- Safeguard and update policy and claims data
- Exhibit genuine empathy in all interactions
- Exceptional communication for effective connections
- Previous administration and phone experience
- Meticulous attention to detail in all tasks
- Navigate complaint resolution with poise
- Previous customer service expertise required
- Fuel growth with Educational Contribution
- Clear paths for career development
- Convenient Tax Saver Travel Scheme
- Thrive in Sedgwick's vibrant Sports & Social Club
- Participate in discounted Personal Training
- Peace of mind with Montessori & After School Care
- Enhance lifestyle with Discount Benefits
- Holistic support via Employee Assistance Programme
If your application progresses to the next round, you can expect an email for an initial conversation.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Join us at Sedgwick and become a pivotal part of our mission to create positive change. Your dedication will amplify our impact and ensure our continued success. Apply now to embark on this rewarding journey.
To find out more about how Sedgwick uses employee and applicant data for business purposes, see our Global Privacy Policy here (https://www.sedgwick.com/global-privacy-policy)
Job Types: Full-time, Permanent
Pay: €23,500.00-€26,100.00 per year
Additional pay:
- Bonus pay
- Monthly bonus
- Performance bonus
- Bike to work scheme
- Employee assistance program
- On-site gym
- Day shift
- Monday to Friday
- No weekends
- Sandymount, Dublin 4, CO. Dublin: reliably commute or plan to relocate before starting work (required)
- customer service: 1 year (required)
- English (preferred)
- Ireland (preferred)
We regret to inform you that this job opportunity is no longer available
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