Job Opportunities in Ireland
September 16, 2024
HaloCare Group
Carlow
FULL TIME
CareHub Specialist Day Shifts / Night Shifts
Company description
Based in Carlow town, we are a holistic technology and service provider in the assisted living ecosystem. Our Mission is simple; to empower people to live safe, healthy and more connected lives in their own homes.
Our solution involves the installation of cutting-edge technology in the home to support senior adults and those with medical challenges to live an independent life with dignity and privacy. The technology is supported by care specialists in our world class Care Hub, a 24/7/365 operation.
Opportunity
We are seeking kind, caring empathetic people to join our ever-expanding Care team. Based in our Carlow Care Hub, you will play an integral role in providing remote support to clients that enable them to lead as independent lives as possible, in their own homes. Our team of Care Specialists are responsible for treating our customers with dignity, sensitivity & respect, taking time to listen, talk & build a rapport with them.
This role will be ideally suited to candidates who have a naturally respectful & courteous attitude to people and enjoy working within well-established processes and procedures. If you are interested in working for a fast-paced growing company that has a meaningful impact on the lives of its customers and where you feel rewarded, this is an exciting opportunity for you!
What Halo Care offer?
Job Types: Full-time
Job Type: Full-time
Pay: Up to €17.00 per hour
Benefits:
Expected start date: 23/09/2024
Based in Carlow town, we are a holistic technology and service provider in the assisted living ecosystem. Our Mission is simple; to empower people to live safe, healthy and more connected lives in their own homes.
Our solution involves the installation of cutting-edge technology in the home to support senior adults and those with medical challenges to live an independent life with dignity and privacy. The technology is supported by care specialists in our world class Care Hub, a 24/7/365 operation.
Opportunity
We are seeking kind, caring empathetic people to join our ever-expanding Care team. Based in our Carlow Care Hub, you will play an integral role in providing remote support to clients that enable them to lead as independent lives as possible, in their own homes. Our team of Care Specialists are responsible for treating our customers with dignity, sensitivity & respect, taking time to listen, talk & build a rapport with them.
This role will be ideally suited to candidates who have a naturally respectful & courteous attitude to people and enjoy working within well-established processes and procedures. If you are interested in working for a fast-paced growing company that has a meaningful impact on the lives of its customers and where you feel rewarded, this is an exciting opportunity for you!
What Halo Care offer?
- Competitive rates of pay
- In-house training
- Career progression
- Staff & family events
- Use a variety of bespoke systems to deliver effective remote care to our clients
- Respond to events as per agreed customer care pathways
- Act as a point of contact for circle of care of our customers
- Be responsible for inbound and outbound phone calls and at all times demonstrate an exceptional level of empathy, sensitivity and professionalism.
- Create daily reports, which includes contact made and actions taken.
- Leaving Certificate or equivalent, QQ1 level 5 in healthcare (preferred) or care skills & care of the elderly person equivalent.
- Cheerful & compassionate by nature with an ability to exercise good judgment in emergency situations and act on own initiative
- Good listening skills & sensitivity in giving emotional support
- Exceptional attention to detail
- Respect for confidentiality at all times
- Excellent communication skills in English is vital; both verbal & written
- A high level of IT literacy, especially MS Office and/ or bespoke Management Information Systems
- Ability to adapt, learn quickly and multitask effectively under pressure in a high volume and fast paced team environment
- A proven track record of performing consistently at a high level
- A team player who is flexible in order to meet business needs.
Job Types: Full-time
Job Type: Full-time
Pay: Up to €17.00 per hour
Benefits:
- On-site parking
- 12 hour shift
- Day shift
- Night shift
- English (required)
- Ireland (required)
Expected start date: 23/09/2024
We regret to inform you that this job opportunity is no longer available
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