Job Opportunities in Indonesia
October 18, 2024
Cermati Fintech Group
Jakarta
FULL TIME
Policy & Procedure (Analyst / Specialist Level)
Job Description
- Assist users from various departments with the review and update of various types of documentations for new and/or changing business processes, including documenting design processes, flow charts, etc.
- Gather information through research, user interviews, and review of existing documentation
- Perform regular assessments as second line of defense to make sure the policies and procedures are properly implemented, any gaps are promptly identified and mitigated
- Recommend process improvement for better effectiveness and operational efficiency, and/or better risk mitigation
- Responsible to ensure the functional policies and procedures are all in line with one another, and with corporate policies
- Maintain the policy and procedure management system, ensuring proper approval and versioning for each new/updated documents
- Work with internal users in preparing the distribution and socialization of policy and procedure updates
- A minimum of university degree, preferably within the areas of Information Systems, Management, Technical Writing, or similar programs
- Minimum of 2 years' experience of relevant technical or business writing work experience in the financial services industry
- Time management/ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Strong ability to:
Demonstrate initiative and problem-solving skills
Comprehend abstract and complex concepts and translate them to concrete and simple documents
- Proficient with Visio, Google Draw, Google Docs, MS Office, or any other tools used in business process mapping and document production
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