Job Opportunities in Indonesia
October 17, 2024
PT SPC
Tangerang
CONTRACT & FULL TIME
Customer Service - Tangerang
General Overview of the job:
Contract length: 12 months
Application Question(s):
- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, and sales transaction.
- Educate consumers and partners on the products, and promotional campaigns, as well as troubleshoot when they have difficulties.
- To resolve consumers' and partners' problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)
- Min D3 any major With GPA 2,75
- Min Fresh graduate and max 2 years in the same position (entry-level)
- Willing to work in the shifting schedule
- Experience in the customer service area
- Clear Articulation and good communication in Bahasa
- Sense Of Empathy
- Able to set a friendly tone (Smiling Voice)
- Good analytical skill
- Typing skill with WPM 50 & Accuracy 90%
Contract length: 12 months
Application Question(s):
- You must be ready to work on shifting mode following team schedule
- Sales and Marketing: 1 year (Preferred)
- CS Frontliner/Online/ Soc Med admin / CS Live Chat: 1 year (Preferred)
We regret to inform you that this job opportunity is no longer available
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