Job Title: Telemarketing Executive
Location: Work From Home
Reports To: Sales Manager/Team Lead
Job Summary: We are looking for a motivated and results-driven Telemarketing Executive to join our growing team. The successful candidate will be responsible for generating sales leads, setting appointments, and closing deals over the phone. You will play a key role in driving our business forward by reaching out to potential customers, pitching our products or services, and converting prospects into customers. Key Responsibilities:
Lead Generation & Cold Calling:
Make outbound calls to potential customers from a provided list or database.
Generate leads by identifying and developing relationships with potential clients.
Conduct cold calling to qualify leads, set appointments, and pitch relevant products or services.
Product/Service Presentation:
Provide detailed information about the company’s offerings, answering any customer questions.
Understand customer needs and propose tailored solutions to meet those needs.
Deliver persuasive sales pitches to engage and convert prospects into clients.
Follow-Up & Customer Engagement:
Follow up with prospective leads who have expressed interest in the product/service.
Maintain continuous communication with clients to ensure a high level of customer satisfaction.
Record details of interactions, sales, and conversations in CRM systems.
Sales Closure:
Handle objections effectively and overcome them to close deals.
Achieve monthly and quarterly sales targets and contribute to overall team goals.
Convert qualified leads into customers through persistent follow-up and communication.
Database & Documentation Management:
Maintain an updated customer database with detailed notes from calls and meetings.
Prepare daily/weekly reports on lead generation and conversion metrics.
Record call outcomes and customer feedback to improve sales strategies.
Team Collaboration:
Work closely with the sales and marketing teams to ensure the seamless execution of campaigns.
Provide feedback to improve sales techniques, product offerings, and customer communication strategies.