Job Opportunities in India

About the Company - We are an Ed-tech start-up focused on empowering students to take control of their professional growth. Our team, made up of experienced professionals from diverse fields, is dedicated to helping students build a strong foundation through interactive videos, study resources, and practice tests. By emphasizing the importance of solid basics and real-world application, we aim to help students succeed, no matter where they start.
Job Description: Tele caller
Key Responsibilities:
- Make outbound calls to promote products/services and answer customer queries.
- Pitch sales and set appointments for the sales team.
- Handle incoming calls, provide information about products/services, and resolve customer issues.
- Build strong relationships with customers by following up on previous interactions.
- Update customer information in CRM systems and maintain accurate records of all calls.
- Collect customer feedback to help improve products/services.
- Work towards achieving daily, weekly, and monthly sales or lead generation targets.
- Upsell or cross-sell products during customer interactions.
- Follow up on leads from marketing campaigns.
- Submit regular reports on call activities and customer interactions.
Skills and Compliance:
- Communicate clearly and persuasively to meet customer needs.
- Use active listening to understand and resolve customer issues.
- Ensure compliance with telecommunication regulations and company policies.
- Protect customer privacy and data confidentiality.
Preferred Education:
Bachelor's Degree– A degree in business administration, marketing, or communications is preferred.
Job Type: Full-time
Pay: ₹250,000.00 - ₹300,000.00 per year
Schedule:

• Day shift
• Fixed shift
• Weekend availability

Application Question(s):

• Telugu speaking

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person