Job Opportunities in India


October 16, 2024

Oromah international

FULL TIME


Telecaller Executive

Job description
We are hiring Tele sales Executives for our Kochi Office
Objectives of this role
  • Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive
  • Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
  • Foster strong relationships with existing and potential customers by honing the tele sales executive skills such as listening, empathy and problem-solving
  • Comply with the rules and regulations of the company by providing customer support as a telemarketing executive
Responsibilities
  • Convert leads for the company through telephonic conversations
  • Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
  • Stick to the sales script and strategy, but also improvise it when needed, within the scope of the tele sales executive job role
  • Update customers about new launches and record customer reactions to new products
  • Be aware of the latest industry trends as a tele sales executive
  • Liaise with the concerned department regarding customer queries and complaints
Required skills and qualification
  • Bachelor's degree preferred with 1 + years experience
  • Proven experience as tele sales representative or other sales/customer service role
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
  • Cell phone reimbursement
Schedule:
  • Morning shift
  • Rotational shift
Supplemental Pay:
  • Performance bonus
Education:
  • Diploma (Required)
Experience:
  • Technical support: 1 year (Required)
  • total work: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Required)
Work Location: In person

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