Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The primary role will involve contacting potential and existing customers via phone to promote products/services, answer inquiries, resolve complaints, and ensure customer satisfaction. Key Responsibilities:
Make outbound calls to potential and existing customers.
Inform customers about products, services, and offers.
Follow up on leads and maintain customer databases.
Handle customer queries and provide accurate information.
Resolve customer complaints in a timely and efficient manner.
Maintain records of conversations and sales leads.
Meet daily, weekly, and monthly call quotas and sales targets.
Assist with administrative tasks as needed.
Key Requirements:
Excellent verbal communication skills in [Insert language(s)].
Ability to handle rejection and remain professional.