Job Opportunities in India
October 11, 2024
Kotak Mahindra
FULL TIME
Service Delivery Officer-BRANCH BANKING-Branch Banking
Posting Description for Internal Candidates
Service Delivery Officer
Short Description for Internal Candidates
Description for Internal Candidates
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
-
Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Same Posting Description for Internal and External Candidates
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