September 19, 2024

FULL TIME

We are hiring for Service Department, Aakash Institute, Patna(Only for Female )
Location- Patna Kankarbagh
Salary – 15k to 20k
Experience-0-2yrs
Interested candidates share CV on this mail
Fr.hrpatna@aesl.in

Job Description-

· Attendance follow up and batch tracker updation,
· Test follow up and updation in the tracker,
· Proactively keeping in touch with every student in the batch to maintain connect and communicate the student's concern to Centre for resolution,
· Ensure proper information flow to students, post admission i.e. login credentials, study materials, telegram link, doubt clearing and I Tutor information, test schedule, additional assignments, etc.
· Coordinating with student, centre and faculty to arrange a meeting related to academics, if required
· Calling of non performing students
· Doing absentee follow ups of students.
· Doing feedback calls and ensure proper tracking of any grievances till closure
· Attendance monitoring of students in tests
· Coordination with Academic and non academic departments to ensure student satisfaction
· Resolution of student queries over calls and mails.
· Preparing MIS reports

Preferred candidate profile:

· Young and self-motivated candidates who are open to multi-tasking in a challenging environment, having knowledge of MS office particularly MS excel and should have worked on track sheets.
· Candidate must be open for working on weekends and Sundays. Weekly off given on a weekday.
· Candidates having same or similar experience of client handling in Education / Service sector will be preferred.

Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience: