Prospecting: Identify and pursue new sales leads through various channels, such as networking, cold calling, and referrals.
Customer Engagement: Build and maintain relationships with existing and potential customers to understand their needs and present suitable products or services.
Product Knowledge: Develop a deep understanding of the company’s products or services to effectively communicate their benefits to customers.
Sales Presentations: Prepare and deliver engaging presentations and demonstrations to potential clients, showcasing how products meet their needs.
Negotiation: Negotiate terms of sales, including pricing, delivery schedules, and contract terms to close deals.
Sales Targets: Meet or exceed sales targets and quotas set by the management.
Market Research: Monitor market trends, competitor activities, and customer preferences to identify new sales opportunities.
Documentation: Maintain accurate records of sales activities, customer interactions, and transactions using CRM software or other tools.
Follow-Up: Conduct follow-up communications with leads and clients to nurture relationships and ensure customer satisfaction.
Collaboration: Work closely with marketing and product teams to provide feedback on customer needs and assist in promotional efforts.
Skills:
Communication: Strong verbal and written communication skills to effectively engage with customers and present ideas clearly.
Persuasion: Ability to influence and persuade customers, understanding their needs and positioning products effectively.
Customer-Centric: A focus on providing exceptional customer service and building long-term relationships.
Goal-Oriented: A strong drive to meet or exceed sales targets and performance metrics.
Problem-Solving: Ability to identify and address customer challenges with appropriate solutions.
Time Management: Efficiently manage time and prioritize tasks to maximize productivity.
Adaptability: Willingness to adapt to changing market conditions and customer needs.
Qualifications:
Education: A bachelor’s degree in business, marketing, or a related field is often preferred but not always required.
Experience: Previous experience in sales or customer service can be advantageous. Experience in a specific industry may also be beneficial.