A restaurant hostess's primary responsibility is to make sure guests have a positive experience when they first arrive at the restaurant. Some of their duties include:
Greeting guests: Welcoming customers as they enter the restaurant
Managing reservations: Answering phones, scheduling reservations, and confirming reservations
Seating guests: Guiding guests to their tables or other seating areas
Providing information: Answering questions, providing menu recommendations, and giving wait time estimates
Managing the waiting list: Keeping track of walk-ins and providing wait time estimates
Coordinating with staff: Working with servers, bussers, and kitchen staff to ensure smooth service
Handling complaints: Addressing guest complaints and resolving issues in a timely manner
Maintaining the hostess stand: Keeping the hostess stand and lobby area clean and organized
Assisting with other tasks: Taking to-go orders, processing payments, or helping with other tasks as needed
Some other skills and qualities that are important for a restaurant hostess include:
Strong interpersonal skills
A warm, friendly disposition
Excellent time management, communication, and organizational skills
Fluent in written and spoken English
Ability to communicate effectively with senior management
Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: