Job Opportunities in India
September 19, 2024
Planofy Events International
FULL TIME
Researcher
Job Description: Customer Research Analyst (Service Department)
Position: Customer Research Analyst
Department: Service Department
Location: Okhla Phase 2, Delhi
Employment Type: Full-time
About the Role:
We are seeking a detail-oriented and analytical Customer Research Analyst to join our Service Department. This role is essential in understanding our clients' products, conducting in-depth research on market trends, product demand, pricing strategies, competition, and customer base, both domestically and internationally. The ideal candidate will utilize data-driven insights to provide valuable recommendations that will support the company’s strategic decision-making process in product management, pricing, and market expansion.
Key Responsibilities:
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
Expected Start Date: 30/09/2024
Position: Customer Research Analyst
Department: Service Department
Location: Okhla Phase 2, Delhi
Employment Type: Full-time
About the Role:
We are seeking a detail-oriented and analytical Customer Research Analyst to join our Service Department. This role is essential in understanding our clients' products, conducting in-depth research on market trends, product demand, pricing strategies, competition, and customer base, both domestically and internationally. The ideal candidate will utilize data-driven insights to provide valuable recommendations that will support the company’s strategic decision-making process in product management, pricing, and market expansion.
Key Responsibilities:
- Product Understanding: Collaborate with clients and internal teams to gain a comprehensive understanding of the products offered, their unique features, and market positioning.
- Market Research: Conduct thorough research on product demand, market trends, and competitive landscape across different regions and countries.
- Demand-Supply Analysis: Evaluate the demand and supply dynamics of the product in various markets, identifying potential gaps and opportunities for expansion.
- Pricing Analysis: Analyze wholesale and retail pricing strategies, including competitive pricing, market variations, and factors influencing pricing across countries.
- Data-Driven Insights: Utilize data analytics tools to extract, interpret, and present insights from various data sources, ensuring data-driven decisions.
- Competitive Analysis: Research and analyze competitors' products, pricing, market share, and customer base to provide actionable insights for our clients.
- Customer Base Analysis: Identify and segment the customer base, including wholesale and retail customers, to better understand purchasing behavior and market trends.
- Reporting & Recommendations: Prepare detailed research reports and presentations summarizing key findings and provide actionable recommendations to internal and external stakeholders.
- Collaboration: Work closely with the service department, sales, marketing, and product development teams to align research findings with business objectives.
- Bachelor’s degree in Business, Economics, Marketing, or a related field. A Master’s degree is a plus.
- Minimum 2+ years of experience in market research, business analysis, or a related role.
- Strong analytical skills and the ability to interpret complex data sets.
- Proficiency in research tools, data analytics, and market intelligence software.
- Excellent communication and presentation skills.
- Strong attention to detail and ability to work in a fast-paced environment.
- Knowledge of global markets, pricing strategies, and competitive analysis.
- Experience in the service or manufacturing industry.
- Familiarity with international trade, wholesale, and retail pricing.
- Knowledge of data visualization tools like Power BI, Tableau, or similar.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
Expected Start Date: 30/09/2024
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