Job Opportunities in India
October 17, 2024
Northern Gastro Centre
FULL TIME & OTHER
Receptionist/Administrator
Key Responsibilities:
Patient Interaction:
- Greet Patient warmly upon arrival and ensure a welcoming atmosphere.
- Answer phone calls, emails, and messages promptly, addressing patient inquiries or directing them to the appropriate staff member.
- Assist patients with appointment bookings, cancellations, and rescheduling.
Appointment Management:
- Maintain and update the appointment calendar, ensuring efficient scheduling to optimize clinic operations.
- Confirm appointments with patients and notify them of any schedule changes.
- Handle walk-ins and emergency appointments when required.
Administrative Duties:
- Maintain patient records, including contact information, treatment history, and payment details.
- Process payments, issue receipts, and manage cash handling and credit card transactions.
- Assist in maintaining inventory of front desk supplies and restocking as necessary.
Customer Service:
- Address patient concerns and complaints professionally, escalating issues to the manager when needed.
- Provide clients with information about clinic services, treatment options, and pricing.
- Promote ongoing or upcoming services, treatments, or special offers to clients.
Clinic Coordination:
- Collaborate with Doctors and other staff to ensure smooth clinic operations.
- Keep the reception area clean, organized, and stocked with promotional materials.
- Assist with marketing efforts, such as social media updates or distributing flyers.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
- Overtime pay
- Yearly bonus
Experience:
- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person
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