Job Opportunities in India


October 17, 2024

Northern Gastro Centre

FULL TIME & OTHER


Receptionist/Administrator

Key Responsibilities:
Patient Interaction:
  • Greet Patient warmly upon arrival and ensure a welcoming atmosphere.
  • Answer phone calls, emails, and messages promptly, addressing patient inquiries or directing them to the appropriate staff member.
  • Assist patients with appointment bookings, cancellations, and rescheduling.
Appointment Management:
  • Maintain and update the appointment calendar, ensuring efficient scheduling to optimize clinic operations.
  • Confirm appointments with patients and notify them of any schedule changes.
  • Handle walk-ins and emergency appointments when required.
Administrative Duties:
  • Maintain patient records, including contact information, treatment history, and payment details.
  • Process payments, issue receipts, and manage cash handling and credit card transactions.
  • Assist in maintaining inventory of front desk supplies and restocking as necessary.
Customer Service:
  • Address patient concerns and complaints professionally, escalating issues to the manager when needed.
  • Provide clients with information about clinic services, treatment options, and pricing.
  • Promote ongoing or upcoming services, treatments, or special offers to clients.
Clinic Coordination:
  • Collaborate with Doctors and other staff to ensure smooth clinic operations.
  • Keep the reception area clean, organized, and stocked with promotional materials.
  • Assist with marketing efforts, such as social media updates or distributing flyers.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
  • Leave encashment
Schedule:
  • Fixed shift
Supplemental Pay:
  • Overtime pay
  • Yearly bonus
Experience:
  • Microsoft Office: 1 year (Preferred)
  • Front desk - Receptionist: 1 year (Preferred)
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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