Job Title: Receptionist Cum Telecaller (Female) Company: Alaka Engineering Location: Bhubaneswar Job Type: Full-time Job Description: Alaka Engineering, a dynamic and growing Real Estate company, is seeking a proactive and customer-oriented individual to join our team as a Receptionist Cum Telecaller. This role involves being the first point of contact for visitors and handling incoming calls to provide excellent customer service. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Responsibilities: Receptionist Duties:
Front Desk Management:
Greet and welcome visitors with a positive and professional attitude.
Direct visitors to the appropriate person or department.
Manage and maintain a tidy and organized reception area.
Administrative Support:
Assist with various administrative tasks, including data entry, filing, and photocopying.
Receive and distribute incoming mail and packages.
Telecaller Duties:
Inbound Calls:
Answer incoming calls promptly and professionally.
Provide information and assistance to callers as needed.
Outbound Calls:
Make outgoing calls to clients and prospects to convey information or schedule appointments.
Follow up with clients on inquiries and appointments.
Maintain Call Records:
Keep accurate records of calls, appointments, and customer interactions.
Qualifications:
Proven experience as a receptionist or telecaller.
Excellent verbal communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using office equipment, including telephones and computer systems.
* If you are a customer-focused individual with excellent communication skills and the ability to handle both receptionist and telecaller responsibilities, we invite you to apply. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: