Job Title: Receptionist & Tele caller
Duties:
- Make outbound calls to customers to provide information or gather data
- Follow call scripts and guidelines to ensure consistent communication
- Update customer information in the company's database using Quick Books and perform data entry tasks
- Provide excellent customer service and address any inquiries or concerns
- Maintain accurate and detailed records of all calls made and received
- Collaborate with team members to achieve call centre goals and targets
- Assist with other clerical duties as assigned
Skills:
- Strong verbal communication skills with the ability to engage customers over the phone
- Proficient in using Quick Books for data entry and managing customer information
- Familiarity with office software such as Google Suite (Docs, Sheets, Gmail)
- Excellent organisational skills and attention to detail
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and the ability to handle difficult situations professionally
- Ability to work independently as well as part of a team
If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Caller. Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organisational needs. Job Type: फ़ुल-टाइम Pay: ₹10,000.00 - ₹12,000.00 per month Education: