Skill required: Marketing Operations - Quality Management
Designation: Quality Auditing Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Will be responsible for overall quality of Audit of Claims • Support with tracking of pipeline-based partner incentives & industry-focused MDF & CO-OP Claims • Checking eligibility of the claims • Validating the claim documents as per guidelines and requesting required additional documents for claim processing. • Calculate approved amount of incentive to be paid to partner based on multiple Invoices in foreign currencies • Manage Partner Interactions • Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work • Responding to partner inquiries, and follow-up with partners • Meeting TAT and SLAs as per company • Identifying and driving initiatives to create efficiencies in the audit process • Manage internal and client stakeholder expectations • Simple reporting • Processing urgent requests on priority basis In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement.
What are we looking for? o Internal Tracking Process (claim auditing, rebates, payment & credit tracking, simple reporting etc.) o Will be responsible for overall quality of Claim Audits o Checking eligibility of the claims o Validating the claim documents as per guidelines and requesting required additional documents for claim processing. o Calculate approved amount of incentive to be paid to partner based on multiple Invoices in foreign currencies. • SFDC knowledge is a big plus • MS Excel
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts