Job Opportunities in India
September 12, 2024
i3synergist
OTHER & FULL TIME
Patient Services Associate (US Voice Process)
Preferred Experience: 1-6 years
Key job accountabilities:
Pay: ₹350,000.00 - ₹500,000.00 per year
Benefits:
Key job accountabilities:
- Knowledge of RCM and patient services.
- Responsible for answering patient calls. Communicate respectfully and politely with all patients.
- Maintaining detailed and accurate call notes for all inbound and outbound calls.
- Professionally handle all inbound calls and resolve billing statement queries.
- Process patient payments on call and follow all PHI protocols.
- Willing to work on other areas of RCM as required.
- Relevant experience in USA health care medical billing.
- Must have excellent verbal and written English communications skills.
- Must be comfortable in inbound and outbound US voice process.
- Must be extremely polite and have calm attitude for handling patient calls.
- Must have at least 1+ year experience in patient calls.
- AR calling role experience will also be considered.
- Must have knowledge of medical billing software, preferably Tebra, Practice Fusion, Epic etc.
- Good knowledge of Microsoft 365 office applications like Teams, Outlook, One Drive etc.
Pay: ₹350,000.00 - ₹500,000.00 per year
Benefits:
- Food provided
- Paid time off
- Provident Fund
- Monday to Friday
- Night shift
- US shift
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
- patient calling: 1 year (Required)
- Medical billing: 2 years (Required)
- fluent English (Required)
- Mohali, Punjab (Required)
We regret to inform you that this job opportunity is no longer available
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