Job Opportunities in India
September 24, 2024
Sakhiya Skin Clinic Pvt. Ltd
FULL TIME
Patient Counselor
Roles and Responsibilities:*
- Talk to patients to understand what they need, answer their questions, and give them the best solutions quickly.
- Learn about the business, figure out what patient needs, and give them useful information.
- Answer patients questions through phone calls and chats.
- Follow protocols , use call scripts, keep quality high, and interact politely with patients.
- Build strong relationships with patients , engage with them, and take opportunities to suggest additional products /treatments to increase brand value.
- Keep accurate records of all conversations in a clear way.
- Meet personal and team goals for both quality and quantity of work.
*Role Requirements:*
- 2-3 years of experience in customer support in a sales-focused environment.
- Good knowledge of CRM systems, business practices, and a passion for customer service.
- Excellent communication skills.
- Being able to speak multiple languages is a plus.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Talk to patients to understand what they need, answer their questions, and give them the best solutions quickly.
- Learn about the business, figure out what patient needs, and give them useful information.
- Answer patients questions through phone calls and chats.
- Follow protocols , use call scripts, keep quality high, and interact politely with patients.
- Build strong relationships with patients , engage with them, and take opportunities to suggest additional products /treatments to increase brand value.
- Keep accurate records of all conversations in a clear way.
- Meet personal and team goals for both quality and quantity of work.
*Role Requirements:*
- 2-3 years of experience in customer support in a sales-focused environment.
- Good knowledge of CRM systems, business practices, and a passion for customer service.
- Excellent communication skills.
- Being able to speak multiple languages is a plus.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
- Day shift
- Overtime pay
- Bachelor's (Preferred)
- total work: 1 year (Preferred)
- Sales: 1 year (Required)
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