Job Opportunities in India


September 20, 2024

OIMT

Rishikesh

FULL TIME


Lab Technician

We are looking for an IT Lab Technician to provide enterprise-level assistance for our Computer Labs. You will diagnose and troubleshoot software and hardware problems and help our students & faculties of the Dept. for installed applications and programs.
IT Lab Technician responsibilities include resolving Systems hardware, Software, network issues, configuring operating systems. You will use email and chat applications to give quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will support Faculties/Staff/End users using Lab as per the written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Diploma/Degree in Computer Science or Software Engineering. Microsoft or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.
Responsibilities
· Monitoring Labs Assets & Prepare accurate systems & software’s daily inventory of all Labs and share weekly reports to the IT Department.
· Maintain daily lecture wise labs & systems allocation register.
· Insure weekly LABS wise systems cleaning and maintenance activity
· Diagnose and troubleshoot technical issues, including account setup and network configuration.
· Ask end users targeted questions to quickly understand the root of the problem
· Track computer system issues through to resolution, within agreed time limits
· Talk employees through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
· Ensure all issues are properly logged, Prioritize and manage several open issues at one time
· Properly escalate unresolved issues to appropriate internal teams (IT Department)
· Follow up with users to ensure their IT systems are fully functional after troubleshooting
Job Type: Full-time
Pay: ₹11,000.00 - ₹15,000.00 per month
Schedule:
  • Day shift
Experience:
  • total work: 0- 1 year
Prefer - Only Rishikesh Candidates
Call or Share Resume at 8791401181
Job Type: Full-time
Pay: From ₹10,000.00 per month
Schedule:
  • Day shift
Education:
  • Diploma (Preferred)
Experience:
  • total work: 1 year (Preferred)
Work Location: In person

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