Job Opportunities in India
October 18, 2024
PRP WEBS
FULL TIME
Junior Customer Support Representative
Job Role
Respond promptly and professionally to customer inquiries via email, phone, and live chat.
Provide technical support and troubleshooting assistance to clients experiencing issues with our web services.
Assist clients with account setup, configuration, and customization of our products.
Educate customers on product features, functionalities, and best practices.
Escalate complex issues to the appropriate departments for resolution.
Document and track customer interactions and resolutions in our CRM system.
Collaborate with cross-functional teams to improve product usability and customer experience.
Identify opportunities for process improvements and contribute to enhancing customer support procedures.
As a Customer Support Representative, you will be the primary point of contact for our clients, assisting them with inquiries, troubleshooting technical issues, and providing exceptional customer service. You will play a crucial role in ensuring client satisfaction and maintaining positive relationships.
About the Job
Competitive salary package.
Opportunity for professional growth and development.
Friendly and collaborative work environment.
Health insurance and other benefits.
If you are passionate about delivering exceptional customer service and thrive in a dynamic, client-focused environment, we encourage you to apply for this exciting opportunity to join our team at PRP Webs. Please submit your resume and cover letter outlining your relevant experience and qualifications.
Job Type: Full-time
Pay: From ₹100,000.00 per year
Schedule:
Speak with the employer
+91 9166728199
Respond promptly and professionally to customer inquiries via email, phone, and live chat.
Provide technical support and troubleshooting assistance to clients experiencing issues with our web services.
Assist clients with account setup, configuration, and customization of our products.
Educate customers on product features, functionalities, and best practices.
Escalate complex issues to the appropriate departments for resolution.
Document and track customer interactions and resolutions in our CRM system.
Collaborate with cross-functional teams to improve product usability and customer experience.
Identify opportunities for process improvements and contribute to enhancing customer support procedures.
As a Customer Support Representative, you will be the primary point of contact for our clients, assisting them with inquiries, troubleshooting technical issues, and providing exceptional customer service. You will play a crucial role in ensuring client satisfaction and maintaining positive relationships.
About the Job
Competitive salary package.
Opportunity for professional growth and development.
Friendly and collaborative work environment.
Health insurance and other benefits.
If you are passionate about delivering exceptional customer service and thrive in a dynamic, client-focused environment, we encourage you to apply for this exciting opportunity to join our team at PRP Webs. Please submit your resume and cover letter outlining your relevant experience and qualifications.
Job Type: Full-time
Pay: From ₹100,000.00 per year
Schedule:
- Day shift
- Bachelor's (Preferred)
- total work: 1 year (Required)
- Customer service: 1 year (Required)
- Hindi (Required)
- English (Required)
Speak with the employer
+91 9166728199
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