Job description We are looking for a motivated and results-driven Telesales Executive to join our growing team. The successful candidate will be responsible for making outbound calls to potential customers, explaining our products/services, and closing sales over the phone. You will play a key role in achieving our sales goals by providing excellent customer service and building strong relationships with clients. Key Responsibilities:
Outbound Calling: Make a high volume of outbound calls to prospective customers from a provided database or leads.
Lead Generation: Identify potential customers and generate leads by understanding their needs and recommending suitable products/services.
Product Knowledge: Maintain a deep understanding of our products/services to effectively communicate features and benefits to potential customers.
Sales Pitch: Deliver a scripted or customized sales pitch that highlights the value proposition of our products/services.
Customer Engagement: Build and maintain relationships with customers by providing exceptional service and resolving any queries or concerns.
Closing Sales: Achieve or exceed sales targets by closing deals over the phone and processing orders accurately.
Follow-up: Conduct follow-up calls to ensure customer satisfaction and to encourage repeat business.
CRM Management: Update and maintain accurate records of customer interactions and sales activities in the CRM system.
Reporting: Provide regular reports on sales performance, customer feedback, and market trends to the Sales Manager.
Team Collaboration: Work closely with the sales and marketing teams to optimize sales strategies and achieve business goals.
Qualifications:
Education: High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus.
Experience: Previous experience in telesales, telemarketing, or a similar role is preferred.
Skills:
Strong communication and interpersonal skills.
Ability to handle objections and close sales effectively.
Proficient in using CRM software and Microsoft Office.
Excellent time management and organizational skills.
Ability to work independently and as part of a team.