Job Opportunities in India


October 18, 2024

Soft Touch Education Pvt. Ltd.

FULL TIME


Immigration Telecaller

Full job description
About Us: Dedicated to assisting individuals and families in navigating the difficulties of the immigration process, Soft Touch Education is a leading immigration advisory organisation. To guarantee our clients' success, our team of professionals offers personalised guidance and assistance. We take great pleasure in our dedication to quality work and in-depth knowledge of immigration regulations and processes.
Job Overview:
We are seeking a dynamic and motivated Telecaller to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong ability to engage with customers over the phone. As a Telecaller, you will be responsible for reaching out to potential and existing customers, addressing their inquiries, and promoting our products/services.
Soft Touch Education Pvt. Ltd.
In AGI Building 4rth Floor (404-06), Jalandhar City
CONTACT HR-8146772949
Key Responsibilities:
  • Outbound Calls: Make outbound calls to prospective and existing customers to introduce our products/services, follow up on leads, and drive sales.
  • Customer Engagement: Engage with customers in a friendly and professional manner, answering their questions, addressing concerns, and providing accurate information about our offerings.
  • Lead Generation: Identify potential sales opportunities and gather relevant information to generate leads for the sales team.
  • Data Entry: Maintain and update customer information in our CRM system, ensuring accuracy and completeness.
  • Feedback Collection: Collect feedback from customers to help improve our services and address any issues or concerns..
  • Compliance: Adhere to company policies and legal regulations, including data protection and telemarketing guidelines.
Experience: 1-3 years experience in telecalling, sales, or customer service is preferred
Skills:
  • Excellent verbal communication and interpersonal skills.
  • Strong listening skills and the ability to build rapport with customers.
  • Basic computer skills and proficiency in using CRM software.
  • Ability to handle rejection and remain motivated.
Attributes:
  • Positive attitude and a strong work ethic.
  • Ability to work independently and as part of a team.
  • Good problem-solving skills and attention to detail.
Job Type: Full-time
Pay: ₹15,366.71 - ₹20,992.83 per month
Benefits:
  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
Schedule:
  • Day shift
Supplemental Pay:
  • Commission pay
  • Overtime pay
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Required)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In person

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