Job Opportunities in India
September 12, 2024
AccorHotel
FULL TIME
Hostess
Company Description
Job Description
Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following:
Qualifications
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Be a part of global community in hospitality industry. - Learning and growth opportunities.
- Wide range of employee related benefits.
- Get a opportunity to be a part of Heartist culture.
Job Description
Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following:
- Report to duty punctually, in full uniform according to appearance and grooming standards
- Promote and maintain a positive working relationship at all times with all the Colleagues of Outlet and Fairmont Dubai
- Consistently offer professional, friendly and warm service
- Demonstrate a complete understanding of policies, procedures and set service standards as outlined in Fairmont Dubai handbook and Outlet Colleague Resource Guide
- Follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist
- Have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel
- Have knowledge of all menus and offerings are necessary in order to understand the server’s tasks on micros
- Understand shift end reports, have knowledge of non-cash / cash transactions and procedures for depositing monies into safe or collecting due backs
- Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
- Understand how to operate all the equipment used in the outlet
- Fully understand and follow the hotel’s recycling program and procedures
- Actively participate in all health and safety procedures for outlet and the entire hotel
- Follow all of safety and sanitation policies when handling food and beverage
- Carry out any miscellaneous duties and responsibilities as requested by Manager pertaining to total quality service delivery
Qualifications
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Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
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Must be Guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
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Proficient in the English language (verbal & written), additional languages are an asset
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Must be able to handle a multitude of tasks in an intense, ever-changing environment
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Must be flexible in terms of working hours, and able to work with little or no supervision
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Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
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Must be computer literate in Microsoft Windows and MS Office suite
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Able to type 25 words per minute
- Frequent standing and walking throughout shift
- Frequent kneeling, pushing, pulling, sittings
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