Job Opportunities in India

Job Title: Front Office Executive /Receptionist
Minimum Qualification: Graduate
Purpose of position:-
Being the first point of contact of the patient with the hospital, the front office is a very important department for successful running of the hospital.
The main purpose of the front office staff is patient registration and information management.
Duties and responsibilities:-
Following activities to be performed at front office counter
· IPD registration
· OPD registration
· Patient enquiry
· Registration of patient details in HMIS
· Managing OPD appointments
· Maintaining mail records
· Managing medical records requisition.
· Patient bed management (bed allotment, transfer & bed booking)
· Guiding the patients to the respective area.
· Preparing and distributing patient list for every floor each day
· Coordinating with different departments for speedy discharges
· OP reports dispatch at diagnostics Centre
· Attend and redirect internal and external calls
· Redirect candidates for interview
· Providing “Request form for indoor case paper” to relative/ patient and Coordinating with MRD technician and billing department for providing Xerox of indoor case paper to the patient / relative
· Time to time counselling of Patient’s attendants.
· Reminder for due amount /payments status in case of TPA’s.
· To ensure 100% collection of due amount and medical charges .
Receptionist: -
● Maintain prompt professional attention to all Reception enquiries.
● Prompt response to all inward telephone calls with priority attention given to the hospital emergency telephone.
● Attend to and redirect all courier and coordinating all internal/external mail
● Solving all queries related to scope hospital service.
● Other duties as requested by Admin Assistant.
● To ensure that all the relatives /patients should be informed for collections of reports in given TAT (e.g. Path lab, Radiology etc.)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 5 years (Preferred)

Work Location: In person