Job Opportunities in India


August 22, 2024

Upskill Abroad

FULL TIME


Front Desk Receptionist

Job Title:
Front Desk Receptionist
Key Responsibilities:
1. Greeting and Assisting Visitors:
  • Welcome visitors and clients in a warm and professional manner.
  • Determine the purpose of their visit and direct them to the appropriate person or department.
  • Ensure visitors sign in and follow any security protocols.
2. Managing the Front Desk:
  • Maintain a clean and organized reception area.
  • Answer incoming phone calls, screen them, and direct them to the relevant department or personnel.
  • Handle inquiries and provide information about the organization’s services.
3. Administrative Support:
  • Schedule appointments and manage calendars for staff, especially for executives or managers.
  • Assist with clerical tasks such as filing, photocopying, scanning, and faxing documents.
  • Handle incoming and outgoing mail, packages, and deliveries.
4. Communication:
  • Act as a liaison between clients, visitors, and staff.
  • Relay messages accurately and promptly to the appropriate individual or department.
  • Communicate important information to visitors and clients, such as changes in schedules or procedures.
5. Record Keeping:
  • Maintain visitor logs, ensuring all entries are accurate and up-to-date.
  • Keep track of office supplies and assist in ordering them when necessary.
  • Manage the booking and use of conference rooms or other shared spaces.
6. Customer Service:
  • Address and resolve customer complaints or concerns with a positive attitude.
  • Provide exceptional customer service, ensuring a pleasant experience for all visitors and clients.
  • Handle any issues that arise at the front desk, such as scheduling conflicts or technical problems.
7. Security and Compliance:
  • Ensure that all visitors adhere to the organization's security protocols.
  • Monitor access to the building or office and report any suspicious activity.
  • Assist in maintaining compliance with health and safety regulations.
8. Key Traits:
  • Professionalism, reliability, and a courteous manner.
  • Strong customer service orientation with a focus on creating a positive first impression.
  • Ability to remain calm and composed under pressure.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
  • Flexible schedule
  • Paid sick time
  • Work from home
Schedule:
  • Day shift
  • Monday to Friday
Supplemental Pay:
  • Performance bonus
  • Yearly bonus
Experience:
  • 10 key typing: 1 year (Preferred)
Work Location: In person

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