Job Opportunities in India
August 12, 2024
Majestic Group of Hotels & Casino
Panaji
FULL TIME
Front Desk Assistant
One of our leading wellness clubs is hiring a front desk associate for their outlet.
The front desk is the first point of contact for members and guests at our fitness club. This role is essential in creating a positive and professional atmosphere, ensuring smooth daily operations, and providing outstanding customer service.
Key Responsibilities:
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
The front desk is the first point of contact for members and guests at our fitness club. This role is essential in creating a positive and professional atmosphere, ensuring smooth daily operations, and providing outstanding customer service.
Key Responsibilities:
- Member Services:
- Greet and check-in members and guests with a friendly and professional demeanor.
- Answer phone calls and respond to inquiries regarding membership, classes, and club services.
- Process new membership applications, renewals, and cancellations efficiently.
- Assist members with account information, including updating personal details and handling billing inquiries.
- Administrative Duties:
- Maintain accurate records of member visits and transactions.
- Manage the scheduling of classes, personal training sessions, and facility reservations.
- Handle cash and credit transactions, including sales of merchandise and services.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
- Communication:
- Relay important information about club policies, upcoming events, and promotions to members and guests.
- Address and resolve any member concerns or complaints in a professional and timely manner.
- Collaborate with other staff members to ensure a seamless operation and enhance the overall member experience.
- Safety and Security:
- Monitor the facility to ensure a safe and secure environment for all members and staff.
- Enforce club policies and procedures related to safety and conduct.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Day shift
- Diploma (Preferred)
- total work: 3 years (Preferred)
- English (Preferred)
- Hindi (Preferred)
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