A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. We have urgent requirement of Customer Care Representative (Non- voice Process) BLD OUTSOURCING SERVICES Pvt. Ltd. Company Work Location: -Sec-67, Mohali, Punjab, 160062 Roles and Responsibilities:- · BPO/ Customer care representative will manage inbound and outbound chat. · Previous experience in a customer support role is a plus. · Providing exceptional customer service experience to the customers. · Excellent English communication/written skills along with active listening and typing skills. · Must be willing to work in rotational night shift. Qualifications: -Graduate (any degree)/Minimum 12th Pass Job type - Full time Shift: - Rotational Salary- 12000 – 16000 CTC per month Office Address-Plot no:-02, 3rd floor Dibon building, Sec-67, Mohali HR Cont. No. -9812014400 Email Id- careers@bldoutsourcing.com Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits:
Paid time off
Schedule:
Evening shift
Night shift
Rotational shift
Weekend availability
Supplemental Pay:
Overtime pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)