Excellent command over English language is mandatory
Minimum 6 months experience in US First party or Third Party collections experience mandatory
Shift will be of US shift (8PM to 6AM)
Candidate should be immediate joiner Excellent career growthand work environment Interested candidates can call John @ 9266025511 Responsibilities: Job Title: Collections Agent Location: Gurgaon Salary: Up to ₹40,000 per month (in hand) Shift: US Timings (Night Shift) Employment Type: Full-time Experience: Minimum 6 months in US Collections Education: Undergraduate or Graduate Skills:
Excellent communication skills in English (verbal and written)
Strong understanding of US collections processes
Ability to negotiate and resolve debt issues
Responsibilities:
Managing outbound and inbound calls to US-based clients for debt collections
Handling escalated issues and resolving disputes
Negotiating payment plans and ensuring timely collections
Maintaining accurate records of all collection activities
Ensuring compliance with US debt collection regulations
Requirements:
Minimum 1 year of experience in US collections
Strong problem-solving and analytical skills
Ability to handle challenging conversations
Willingness to work in a US shift
Self-travel to the office in Gurgaon Interested candidates can call John @ 9266025511 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Fixed shift
Monday to Friday
Morning shift
Night shift
Rotational shift
UK shift
US shift
Weekend availability
Weekend only
Supplemental Pay:
Commission pay
Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)