Job Opportunities in India
October 17, 2024
Triaksha Automation Technologies Pvt. Ltd.
FULL TIME
Customer Support Representative
Job Title: Customer Support Representative (Male Candidates Preferred)
Location: Bangalore
Employment Type: Full-Time
Experience: Fresher
Job Summary:
We are looking for enthusiastic and motivated Customer Support Representatives to join our team. This entry-level position is ideal for male candidates who are looking to kickstart their career in customer service. The role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Speak with the employer
+91 9035595973
Location: Bangalore
Employment Type: Full-Time
Experience: Fresher
Job Summary:
We are looking for enthusiastic and motivated Customer Support Representatives to join our team. This entry-level position is ideal for male candidates who are looking to kickstart their career in customer service. The role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer queries and complaints via phone, email, or chat
- Provide accurate and timely information to customers regarding products and services
- Resolve customer issues by troubleshooting and offering appropriate solutions
- Escalate unresolved issues to the appropriate departments
- Maintain detailed and accurate records of customer interactions
- Follow communication procedures, guidelines, and policies
- Education: High school diploma or equivalent
- Communication Skills: Excellent verbal and written communication skills in English
- Problem-Solving: Ability to handle customer issues with patience and professionalism
- Adaptability: Willingness to work in shifts, including weekends if required
- Basic computer skills, including proficiency in Microsoft Office and navigating CRM tools
- No prior experience required; training will be provided
- Competitive entry-level salary
- On-the-job training and development opportunities
- A supportive and friendly work environment
- Opportunities for growth and career advancement
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid time off
- Provident Fund
- Night shift
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 9035595973
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