Job Opportunities in India
September 11, 2024
RS Traders
FULL TIME
Customer Support Executive (Night Shift)
Understanding the products and services provided by the company.
Preparing company policies and procedures.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations
Job Type: Full-time
Schedule:
Expected Start Date: 17/09/2024
Preparing company policies and procedures.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations
Job Type: Full-time
Schedule:
- Night shift
- Customer service: 1 year (Required)
- English (Required)
- Night Shift (Required)
Expected Start Date: 17/09/2024
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