Job Opportunities in India
September 12, 2024
Netgains
FULL TIME
Customer Support Executive (Female Candidate)
Job brief
An effective customer representative must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
Amazing timings to work: Monday - Friday (9:30 am till 5:30 pm)
Amazing Incentives: Great weekly/monthly incentives
Amazing Salary:: We offer very competitive salary to our employees
Amazing work culture: Great working place, international standards, outstanding company with 18 years, Party and Fitness for all employees
Job Type: Full-time
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
Expected Start Date: 30/09/2024
An effective customer representative must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
- Contact potential or existing customers to inform them about product or service they signed up for
- Answer questions about products (post training)
- Ask questions to understand customer requirements and help them to maintain their account balance
- Take and process orders in an accurate manner
- Enter and update customer information in the database
- Keep records of calls and note useful information
- Follow the quality matrix diligently
- Proven experience as customer care representative or other customer service roles
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent command over the language
- Minimum 2 years work experience required
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Amazing timings to work: Monday - Friday (9:30 am till 5:30 pm)
Amazing Incentives: Great weekly/monthly incentives
Amazing Salary:: We offer very competitive salary to our employees
Amazing work culture: Great working place, international standards, outstanding company with 18 years, Party and Fitness for all employees
Job Type: Full-time
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Provident Fund
- Monday to Friday
- Morning shift
- Performance bonus
- Bachelor's (Preferred)
- Sales: 2 years (Required)
Expected Start Date: 30/09/2024
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 10, 2024
fetch international
SOCIAL MEDIA CUSTOMER EXECUTIVE (Night Shift)
OTHER & FULL TIME
View Details