Job Opportunities in India


October 15, 2024

Andaaz Fashion

FULL TIME


Customer Support Executive (CSE)

We are hiring experienced Customer Support Executives (MALES ONLY) for our Fashion E- Commerce company - Andaaz Fashion based at Delhi. You will work in a blended process handling channels like chat, email, calls, leads and social media platforms.
Interested candidates can directly contact on 7011779791 or hr@andaazfashion.com
Roles and Responsibilities
  • Handling customer calls, emails, chat and queries on social media platforms.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints and provide appropriate solutions and alternatives.
Required Candidate profile:
  • Candidates must have an international BPO voice process experience or premium domestic processes.
  • Candidates must be fluent in English.
  • Should be flexible with Rotational shift and Rotational off (70% day shift and 30% night shift).
Job Location :
Okhla Industrial Area , Okhla Phase-1 , New Delhi
Note : Work from Office only
Job Type: Full-time
Pay: ₹22,000.00 - ₹32,000.00 per month
Schedule:
  • Rotational shift
Supplemental Pay:
  • Yearly bonus
Ability to commute/relocate:
  • Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • Are you comfortable with Rotational Shift and Rotational Off ?
Experience:
  • Customer service: 1 year (Required)
Language:
  • English (Required)

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