We are hiring experienced Customer Support Executives (MALES ONLY) for our Fashion E- Commerce company - Andaaz Fashion based at Delhi. You will work in a blended process handling channels like chat, email, calls, leads and social media platforms. Interested candidates can directly contact on 7011779791 or hr@andaazfashion.com Roles and Responsibilities
Handling customer calls, emails, chat and queries on social media platforms.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints and provide appropriate solutions and alternatives.
Required Candidate profile:
Candidates must have an international BPO voice process experience or premium domestic processes.
Candidates must be fluent in English.
Should be flexible with Rotational shift and Rotational off (70% day shift and 30% night shift).
Job Location : Okhla Industrial Area , Okhla Phase-1 , New Delhi Note :
Work from Office only
Job Type: Full-time Pay: ₹22,000.00 - ₹32,000.00 per month Schedule:
Rotational shift
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:
Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you comfortable with Rotational Shift and Rotational Off ?