Job Opportunities in India
September 24, 2024
Etech Global Services
Gandhinagar
FULL TIME & OTHER
Customer Service Representative (Bilingual) - English & Spanish
What We Offer:
Pay: ₹200,000.00 - ₹1,000,000.00 per year
Ability to commute/relocate:
Speak with the employer
+91 7862941946
- Transportation allowance
- Canteen Subsidy
- Night Shift allowance as per process
- Schedule Attendance Bonus
- Health Insurance
- Tuition Reimbursement
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition
- Internal movement through IJP
- Should have a go-getter attitude in assisting the customers.
- Will be responsible for providing satisfactory customer service and Level-1 troubleshooting.
- Ensure customers’ issues are attended and all their concerns are resolved immediately.
- Ensure customer’s confidential information is adequately protected and only used for official purposes.
- Communicate with current and existing customers using Internet and different software to give information and answer questions regarding current promotions and offers.
- Follow up with customers to assure satisfaction, respond to queries, and resolve problems.
- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Be flexible in an environment by championing and embracing change.
- Qualification: Graduate
- Experience: Fresher/ Experienced
- Aware of Spanish culture.
- Handling calls in Spanish and English language.
- Comfortable working in night shifts and 24*7 work environment.
- Should have excellent communication skills in English and Spanish language (verbal & written).
- Open to Work From Office.
- B1/B2 level certification will be an added advantage.
Pay: ₹200,000.00 - ₹1,000,000.00 per year
Ability to commute/relocate:
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- What level of certification have you completed in Spanish?
- Bilingual: 1 year (Required)
- Spanish (Required)
Speak with the employer
+91 7862941946
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