Job Opportunities in India
September 11, 2024
Hawk Ecommerce
FULL TIME
Customer Service Representative
Job Brief:
As a Telecaller at Hawk E-Commerce, you will be responsible for making outbound calls to potential clients, handling inbound inquiries, and providing excellent customer service. You will play a key role in driving our sales efforts and maintaining positive customer relationships.
Key Responsibilities:
Salary: 15,000 to 25,000/-
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
As a Telecaller at Hawk E-Commerce, you will be responsible for making outbound calls to potential clients, handling inbound inquiries, and providing excellent customer service. You will play a key role in driving our sales efforts and maintaining positive customer relationships.
Key Responsibilities:
- Outbound Calls: Make outbound calls to prospective clients.
- Inbound Calls: Handle incoming calls, address customer queries, and provide information about our services.
- Sales Support: Assist in the sales process by providing service information, handling objections, and closing sales.
- Customer Service: Ensure high levels of customer satisfaction by addressing issues promptly and professionally.
- Reporting: Provide regular updates on call metrics and customer feedback to the management team.
- High school diploma or equivalent; a degree in a related field is a plus.
- Previous experience in a telecalling or customer service role is preferred but not mandatory.
- Excellent communication skills.
- Strong interpersonal skills with the ability to build rapport with clients.
- Good listening skills and the ability to address customer needs effectively.
Salary: 15,000 to 25,000/-
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
- Monday to Friday
- Morning shift
- Are you comfortable with a salary range of Rs. 15,000 to 25,000?
- total work: 1 year (Required)
- English (Required)
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