Job Type: Full-Time Department: Customer Service Reports to: Customer Service Team Leader Job Overview We are seeking a dedicated and customer-oriented Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. Company Description: East Wind IT Solution is a leading provider of Customer Care solutions dedicated to delivering exceptional products and services to our customers. We pride ourselves on our customer-centric approach and are looking for passionate individuals to join our dynamic team. Key Responsibilities
Respond to Inquiries
Answer customer inquiries via phone.
Provide accurate information regarding products and services
Education
Bachelor’s degree.
Experience:
Previous experience in customer service, retail, or a related field is preferred.
Skills:
Fluency in English is a must, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to handle stressful situations.
Ability to work independently and as part of a team.
Please send a one-minute introduction Video @ 9863608096. Applications without video introduction will not be eligible for interview. Benefits
Competitive salary.
Opportunities for career advancement and professional development.
Shift timing: 6am to 2pm (IST) Job Types: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month Benefits:
Commuter assistance
Schedule:
Monday to Friday
Morning shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)
Work Location: In person Application Deadline: 10/09/2024
We regret to inform you that this job opportunity is no longer available