Job Opportunities in India


September 4, 2024

East Wind IT Solutions Pvt Ltd

FULL TIME & OTHER


Customer Service Representative

Job Type: Full-Time
Department: Customer Service
Reports to: Customer Service Team Leader
Job Overview
We are seeking a dedicated and customer-oriented Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Company Description:
East Wind IT Solution is a leading provider of Customer Care solutions dedicated to delivering exceptional products and services to our customers. We pride ourselves on our customer-centric approach and are looking for passionate individuals to join our dynamic team.
Key Responsibilities
  • Respond to Inquiries
  • Answer customer inquiries via phone.
  • Provide accurate information regarding products and services
Education
  • Bachelor’s degree.
Experience:
  • Previous experience in customer service, retail, or a related field is preferred.
Skills:
  • Fluency in English is a must, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle stressful situations.
  • Ability to work independently and as part of a team.
Please send a one-minute introduction Video @ 9863608096. Applications without video introduction will not be eligible for interview.
Benefits
  • Competitive salary.
  • Opportunities for career advancement and professional development.
Shift timing: 6am to 2pm (IST)
Job Types: Full-time, Permanent, Fresher
Pay: From ₹18,000.00 per month
Benefits:
  • Commuter assistance
Schedule:
  • Monday to Friday
  • Morning shift
Education:
  • Bachelor's (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Required)
Work Location: In person
Application Deadline: 10/09/2024

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