Job Opportunities in India
October 17, 2024
Ujobs Consulting
FULL TIME
Customer Experience International Associate
Responsibilities
Job Type: Full-time
Pay: ₹250,000.00 - ₹420,000.00 per year
Benefits:
- Resolve customer queries, complaints or requests on daily basis
- Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.
- Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.
- Escalate complex customer issues to relevant stakeholders for timely resolution.
- Measure the quality of queries based on the effectiveness of solutions provided.
- Track the quantity of queries handled to ensure productivity and efficiency.
- Engage in cold calling to reach out to potential clients and promote our products/services.
- Minimum of 1 year of work experience in customer support or a related field.
- Impeccable communication skills, both verbal and written.
- Patience and the ability to handle challenging customer interactions.
Job Type: Full-time
Pay: ₹250,000.00 - ₹420,000.00 per year
Benefits:
- Health insurance
- Provident Fund
- Day shift
- Rotational shift
- Performance bonus
- Bachelor's (Required)
- total work: 1 year (Preferred)
- Gurugram, Haryana (Required)
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