Job Title: Customer Service Representative Job Type: Full-time, Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month Job Description: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment. Key Responsibilities: ● Provide outstanding customer service to international customers via telephone as a telecaller customer support representative.
● Work in rotational shifts, including night shifts, to cater to our global client base.
● Handle customer queries, resolve issues, and ensure customer satisfaction.
● Seize the opportunity to learn and grow within the call center industry.
Qualifications: ● Any Graduation (Preferred) Experience:
● Total work: 0-1 year (Freshers are welcome)
● Customer service: 0-1 year (Preferred)
Language Skills: ● English (Required) Benefits:
● Commuter assistance
● Health insurance
● Provident Fund
Schedule:
● Day shift
● Night shift
● Rotational shift
Supplemental Pay Types:
● Overtime pay
● Performance bonus
● Shift allowance
● Joining bonus
● Quarterly bonus
● Yearly bonus
How to Apply: If you are ready to take on this exciting opportunity and grow with us, please submit your resume to humanresource@growhopes.com . Be sure to include a cover letter highlighting your relevant experience and explaining why you would be a great fit for the role. Shortlisted candidates will be contacted for further interviews. Job Types: Full-time, Permanent, Fresher Pay: ₹288,000.00 - ₹384,000.00 per year Benefits:
Provident Fund
Schedule:
Night shift
Rotational shift
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)