Previous experience in a customer service or support role is preferred. Excellent communication skills, both verbal and written, with a strong command of the language used for customer interaction (e.g., English). Ability to empathize with customers and remain calm and professional during challenging situations. Strong problem-solving and decision-making skills. Basic computer literacy and familiarity with customer support software or ticketing systems. Multitasking abilities to handle multiple customer inquiries simultaneously. Flexibility to work in shifts, including evenings, weekends, or holidays, as customer support may be required 24/7. Strong attention to detail and organizational skills to maintain accurate customer records. Ability to work effectively in a team environment and collaborate with cross-functional teams. A positive and customer-oriented attitude Job Types: Full-time, Fresher, Permanent Pay: ₹18,000.00 - ₹23,929.68 per month Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Compensation Package:
Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Schedule:
Day shift
Night shift
Rotational shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person Speak with the employer
+91 8091030301